Mission
Hampshire Commercial Refurbishment Ltd was established to provide internal finishes and passive fire protection to building occupiers and the construction industry.
Quality is important to us because we value our customers. We strive to provide products and services that meet, and exceed, their expectations. Committed to continuous improvement, we have established a Quality Management System that provides a framework for measuring and enhancing our performance.
Customer Satisfaction
We have the following systems and procedures in place to support us in our aim of total customer satisfaction and continuous improvement throughout our business:
- Regular gathering and monitoring of customer feedback
- A customer complaints procedure
- Selection and performance monitoring of suppliers.
- Training and development for our employees/ sub-contractors
- Regular audit of our internal processes
- Measurable quality objectives which reflect our business aims
Made with love by: